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Home delivery

Once the payment is confirmed, the order will be sent to the address you choose. Home delivery of orders will be carried out by a logistics operator within normal business hours. This period may increase in periods of sales, Christmas campaigns or other circumstances derived from geographical distance, weather conditions, strikes, breaches of our suppliers, etc. as well as any other attributable to the logistics operator in charge of delivering the product. We are not responsible for any delays that may arise for any of the reasons mentioned above.

If, at the time of delivery, the order packaging is damaged, you must open the package in the presence of the logistics operator to check the status of the items. If damages are observed, you must detail them on the delivery note and get in touch. We will repair or replace at no cost to you all those items that have been damaged or lost during transport, as long as you notify us of this incident as soon as possible.

Once the order is delivered, it will become part of your property and therefore, all damages that may arise will be your responsibility.

* Depending on factory/supplier stocks, delivery times may vary (especially in the current Covid-19 pandemic).

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